Effective Date: 04/27/2025
Website: www.hearthinco.com/privacy-policy

Hearth Initiative Corporation ("HIC," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains:

• What information we collect,
• How we use and share it,
• Your rights regarding your information,
• How SMS consent is handled.

By using our services, you agree to the terms of this Privacy Policy.

• Personal Identifiable Information (PII): Name, address, email address, phone number, date of birth, emergency contacts, demographic details.
• Program Participation Information: Service enrollments, appointment records, support program use, educational and employment data.
• Communication Data: SMS opt-in/opt-out status, email interactions, phone call logs.
• Technical Data: IP address, browser type, device information.
• Photographs, Videos, and Event Participation Information: With separate consent as needed.

We use your information to:

• Provide and improve housing, childcare, employment, education, and support services,
• Schedule and manage appointments and service requests,
• Send SMS messages about appointments, emergencies, programs, or organizational events,
• Inform you of relevant program opportunities (with appropriate consent),
• Maintain safety, security, and legal compliance.

We may share information with:

• Service providers assisting with program delivery (e.g., IT support, educational consultants),
• Government agencies for program reporting and compliance (only as legally required),
• Partners directly involved in service provision (on a need-to-know basis and with safeguards),
• Law enforcement or regulatory authorities where legally required.

We do not sell, rent, or share your personal information — including SMS consent — to third parties or affiliates for marketing purposes.

When you opt in to receive SMS text messages from Hearth Initiative Corporation:

• You agree to receive messages related to appointments, services, updates, and community information.
• Message frequency may vary.
• Message and data rates may apply based on your wireless provider.
• You may opt out at any time by replying STOP.

SMS consent is not shared with third parties or affiliates for marketing purposes.

You are not required to opt in to SMS to receive services.

You have the right to:

• Access and review your information,
• Correct inaccuracies in your information,
• Withdraw consent for communications,
• Request deletion of your information where legally allowed.

To exercise your rights, contact us at: 📧 realhelp@hearthinco.com
📞 414-296-1271

We maintain administrative, technical, and physical safeguards designed to protect your information.

However, no online system can be guaranteed completely secure. We encourage you to take reasonable precautions to protect your data as well.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted to our website with the revised effective date.

If you have any questions about this Privacy Policy or our data practices, please contact:

Hearth Initiative Corporation
📍 1840 N. Dr. Martin Luther King Jr. Drive, Milwaukee, WI 53212
📧 realhelp@hearthinco.com
📞 414-296-1271